How do I contact Apple Tech Support?
Apple Technical Help
We receive intensive coaching and training sessions to get us ready, and if I ever encounter a customer’s question I can’t remedy alone, I can always call on a coworker for help. I get the benefits of an workplace community from the relaxing environment of my house. You’ll supervise a set of Team Managers overseeing our At Home Advisors. You’ll make sure that they’re all doing what it takes to resolve customers’ issues with services and products in a buyer-centered manner. You’ll supervise every Team Manager’s efficiency and development, with common conferences and training sessions. And you’ll be expected to supply business-degree consulting and deliver outcomes primarily based on business necessities.
Use the Apple Support app to search out solutions about your products, talk to an expert, or make a repair reservation. See all of your repair and service options based mostly on your product and placement. For legal questions, please go to apple.com/legal/contact and select from the drop-down menu supplied.
Gross Sales & Assist
AppleCare+ for Mac provides world restore coverage, both elements and labor, from Apple-licensed technicians around the globe. Because Apple designs the computer, the working system, and lots of purposes, Mac is a truly integrated system. And only AppleCare+ provides you one-cease service and support from Apple experts, so most points may be resolved in a single call. When a customer turns into an proprietor, it’s the beginning of a relationship. And this team helps be sure that relationship thrives. When customers go to the Apple Store, you’ll put your personal passions to work to help clients deliver their private tasks to life.
Talk with a real individual to troubleshoot a difficulty, or get guided, step-by-step options to resolve it your self. Most Apple software program and hardware products include unlimited complimentary help incidents within the first 90 days of product ownership, or longer if required by applicable legislation. Apple Watch Edition comes with 2 years of complimentary help. See the help-associated supplies included together with your Apple product orvisit the AppleCare Products pagefor extra data. Most Apple products are eligible for 90 days of complimentary technical help. Online technical support for Apple merchandise is on the market beyond the preliminary 90 days.
AppleCare+ benefits are along with any authorized rights supplied by shopper safety legal guidelines in your jurisdiction. Purchase of the plan is not required to buy the coated gear. For full particulars, see phrases at /legal/gross sales-assist/applecare/applecareplus/. Service and assist from the people who know your Mac greatest. You’ll be answerable for providing day by day supervision and selling the event of At Home Advisors. Like our Advisors, you must be buyer targeted, self-motivated, and pleasant, with a passion to solve customer points successfully.
Is Apple customer service 24 hours?
Apple’s online support provides the most comprehensive support information available from Apple. Apple online support inlcudes software updates and utilities, technical support and product information and is available 24 hours a day, 7 days a week.