How do I contact Apple Tech Support?

Apple Technical Support
We receive extensive training and coaching sessions to get us ready, and if I ever encounter a buyer’s query I can’t remedy alone, I can always call on a coworker for help. I get the advantages of an office neighborhood from the enjoyable surroundings of my residence. You’ll supervise a set of Team Managers overseeing our At Home Advisors. You’ll be sure that they’re all doing what it takes to resolve prospects’ issues with services and products in a buyer-centered method. You’ll supervise every Team Manager’s performance and development, with regular conferences and training periods. And you’ll be anticipated to supply enterprise-level consulting and deliver results primarily based on business necessities.

Use the Apple Support app to seek out answers about your merchandise, discuss to an professional, or make a repair reservation. See all of your restore and service options primarily based in your product and site. For authorized questions, please go to apple.com/authorized/contact and select from the drop-down menu provided.

Sales & Help

AppleCare+ for Mac offers international repair coverage, both components and labor, from Apple-authorized technicians around the world. Because Apple designs the computer, the working system, and plenty of applications, Mac is a really integrated system. And solely AppleCare+ provides you one-cease service and support from Apple experts, so most issues could be resolved in a single call. When a buyer turns into an proprietor, it’s the start of a relationship. And this group helps ensure that relationship thrives. When clients go to the Apple Store, you’ll put your individual passions to work to help clients convey their personal projects to life.

Talk with a real particular person to troubleshoot a problem, or get guided, step-by-step options to resolve it your self. Most Apple software program and hardware products embody unlimited complimentary help incidents inside the first ninety days of product possession, or longer if required by applicable law. Apple Watch Edition comes with 2 years of complimentary assist. See the help-associated supplies included together with your Apple product orvisit the AppleCare Products pagefor more information. Most Apple products are eligible for ninety days of complimentary technical help. Online technical support for Apple products is on the market beyond the preliminary 90 days.

AppleCare+ benefits are in addition to any legal rights provided by shopper safety legal guidelines in your jurisdiction. Purchase of the plan isn’t required to buy the lined equipment. For complete details, see terms at /authorized/gross sales-assist/applecare/applecareplus/. Service and support from the people who know your Mac greatest. You’ll be liable for offering daily supervision and selling the event of At Home Advisors. Like our Advisors, you should be customer targeted, self-motivated, and pleasant, with a passion to resolve customer issues successfully.