How do I contact Apple Tech Support?

Apple Technical Assist
We receive in depth coaching and training classes to get us ready, and if I ever encounter a customer’s question I can’t solve alone, I can at all times call on a coworker for help. I get the benefits of an office group from the enjoyable setting of my residence. You’ll supervise a set of Team Managers overseeing our At Home Advisors. You’ll make sure that they’re all doing what it takes to resolve prospects’ points with services and products in a customer-focused method. You’ll supervise every Team Manager’s performance and development, with regular meetings and coaching periods. And you’ll be expected to supply business-degree consulting and ship results based on business necessities.

Use the Apple Support app to search out answers about your products, talk to an professional, or make a repair reservation. See all of your restore and service choices primarily based on your product and placement. For legal questions, please go to apple.com/authorized/contact and choose from the drop-down menu supplied.

Sales & Support

AppleCare+ for Mac supplies world repair protection, both components and labor, from Apple-authorized technicians all over the world. Because Apple designs the pc, the operating system, and lots of functions, Mac is a very integrated system. And only AppleCare+ gives you one-cease service and assist from Apple experts, so most points could be resolved in a single name. When a customer becomes an proprietor, it’s the beginning of a relationship. And this staff helps ensure that relationship thrives. When customers go to the Apple Store, you’ll put your individual passions to work to assist clients deliver their private initiatives to life.

Talk with a real particular person to troubleshoot an issue, or get guided, step-by-step solutions to resolve it your self. Most Apple software and hardware products embrace unlimited complimentary support incidents within the first 90 days of product ownership, or longer if required by relevant regulation. Apple Watch Edition comes with 2 years of complimentary assist. See the support-related supplies included together with your Apple product orvisit the AppleCare Products pagefor more data. Most Apple merchandise are eligible for ninety days of complimentary technical help. Online technical help for Apple merchandise is available beyond the preliminary ninety days.

AppleCare+ advantages are along with any authorized rights offered by client protection legal guidelines in your jurisdiction. Purchase of the plan isn’t required to purchase the coated gear. For complete details, see terms at /authorized/gross sales-assist/applecare/applecareplus/. Service and support from the people who know your Mac greatest. You’ll be responsible for offering every day supervision and promoting the event of At Home Advisors. Like our Advisors, you must be customer focused, self-motivated, and pleasant, with a passion to unravel buyer points effectively.